Legal
Terms and Conditions
Last updated: September 2026
These Terms and Conditions ("Terms") form a binding agreement between you ("you", "your") and PostFly ("we", "us", "our") governing your access to and use of the PostFly application, website, and related services (the "Services"). By creating an account or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1.Our services
PostFly is a software-as-a-service platform that helps businesses extract brand identity from a website, generate email content with AI, and deliver that content to subscriber lists they supply. The Services are provided from Norway and are not intended for use in any jurisdiction where such use would be contrary to law or regulation. You are responsible for compliance with all local laws applicable to you.
2.Intellectual property rights
The Services, including all software, designs, text, graphics, and compiled outputs (other than your User Content), are owned by us or our licensors and are protected by copyright, trademark, and other laws. Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your internal business purposes. You retain all rights in your User Content.
3.User representations
By using the Services, you represent and warrant that: the information you supply during registration and use is true, accurate, and complete; you are at least 18 years old, or of the legal age of majority in your jurisdiction; you have the authority to bind any organization on whose behalf you use the Services; you will not use the Services for any unlawful purpose or in breach of these Terms.
4.User registration
You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must notify us immediately of any unauthorized use. We may refuse, reclaim, or change any username we deem inappropriate in our reasonable discretion.
5.Subscriptions and payment
Paid plans are billed monthly in advance. All fees are in US dollars (USD) or Norwegian kroner (NOK), depending on the currency you select at checkout, and are exclusive of any taxes unless stated otherwise. We use Stripe as our payment processor; by providing payment information you authorize us to charge the nominated payment method. We also offer one-time AI credit packs, which are available on paid plans and do not expire. Prices may change; we will give you at least 30 days' notice before any price change takes effect on your subscription. For questions about billing, invoices or payments, contact billing@postfly.no.
6.Cancellation and refunds
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period; you retain access until then. Except where required by applicable consumer-protection law, fees already paid are non-refundable. EU/EEA consumers retain their statutory 14-day right of withdrawal, which ends once you begin substantive use of the Services with your express consent.
7.Prohibited activities
You agree that you will not: send spam, unsolicited commercial email, or messages that violate CAN-SPAM, GDPR, ePrivacy, or comparable laws; upload subscriber lists you do not have a lawful basis to email; send content that is unlawful, defamatory, harassing, obscene, hateful, or infringing; impersonate any person or entity, or misrepresent your affiliation; attempt to reverse-engineer, decompile, or circumvent any security feature of the Services; interfere with or disrupt the Services, servers, or networks connected to the Services; use automated means (bots, scrapers) to access the Services outside of documented APIs; resell or sublicence the Services without our written permission; use the Services to train competing machine-learning models; submit Brand DNA URLs you are not authorized to analyze; use the Services in connection with phishing, malware distribution, or financial fraud. We may suspend or terminate access for any violation without refund.
8.User content
"User Content" means content you submit, upload, or generate through the Services, including brand inputs, prompts, subscriber lists, email drafts, and compiled campaigns. You represent that you own or have the necessary rights to the User Content and that its use by us as permitted under these Terms will not infringe any third-party rights or applicable law.
9.Content licence to us
You grant us a worldwide, non-exclusive, royalty-free licence to host, store, transmit, process, adapt, and display your User Content solely as necessary to operate, maintain, and improve the Services on your behalf. This licence ends when you delete the content or close your account, except as needed for backups, legal compliance, or as otherwise set out in the Privacy Policy.
10.AI-generated content
The Services use large language models (currently Anthropic's Claude) to generate email drafts, brand analyses, and similar outputs. AI outputs may be inaccurate, incomplete, or unsuitable for your use case. You are responsible for reviewing AI-generated content before sending it to recipients. As between you and us, and subject to any rights of the underlying model provider and third-party source material, we assign to you all rights we have in outputs generated for you.
11.Third-party services
The Services integrate with third-party providers including Supabase (database and auth), SendGrid (email delivery), Firecrawl (web content fetching), Anthropic (AI), Stripe (payment processing), Vercel (application hosting), Google (website and app analytics, only with your consent), and HubSpot (optional CRM import, only if you connect your account). Your use of those integrations is also subject to the third party's terms. We are not responsible for the acts, omissions, or content of any third party.
12.Email deliverability and anti-spam
You are the sender of all campaigns you initiate through the Services. You are responsible for obtaining required consent from recipients, honoring unsubscribe requests promptly, complying with CAN-SPAM, GDPR, ePrivacy, and any other applicable marketing or anti-spam laws. We may sample, inspect, or throttle outbound traffic to protect deliverability for all customers. To report suspected spam or other misuse of the Services, contact abuse@postfly.no.
13.Management of the services
We reserve the right, but not the obligation, to: monitor the Services for violations of these Terms; take appropriate legal action against anyone who violates them; refuse, restrict, or disable access to any part of your User Content; and otherwise manage the Services to protect our rights and the proper functioning of the Services.
14.Privacy
Our processing of personal data is described in the Privacy Policy, which is incorporated into these Terms by reference. Cookies and similar technologies are described in the Cookie Policy.
15.Intellectual property complaints
If you believe that content on the Services infringes your copyright, trademark, or other intellectual property right, send a detailed notice to legal@postfly.no identifying the work, the allegedly infringing material, and your contact details.
16.Term and termination
These Terms remain in effect while you use the Services. We may suspend or terminate your access at any time, with or without notice, if we reasonably believe you have breached these Terms or applicable law, or if we discontinue the Services. On termination, your right to use the Services ceases immediately; sections intended to survive (e.g., IP, indemnity, liability limits, governing law) will continue to apply.
17.Modifications and interruptions
We may modify, suspend, or discontinue all or part of the Services at any time. We will use reasonable efforts to give advance notice of material changes. We are not liable for any modification, price change, suspension, or discontinuance of the Services, except where prohibited by applicable law.
18.Governing law
These Terms are governed by the laws of Norway, without regard to conflict-of-laws principles. The courts of Oslo shall have exclusive jurisdiction over any dispute, except that EU/EEA consumers retain the protection of the mandatory consumer-law provisions of their country of residence.
19.Dispute resolution
Before filing any claim, you agree to first contact us at legal@postfly.no and attempt in good faith to resolve the dispute informally for at least 30 days. EU consumers may also use the European Commission's online dispute-resolution platform at ec.europa.eu/consumers/odr.
20.Corrections
There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any such errors and to change or update information at any time, without prior notice.
21.Disclaimer
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AI-GENERATED OUTPUTS WILL MEET YOUR REQUIREMENTS. THIS SECTION DOES NOT EXCLUDE WARRANTIES THAT CANNOT BE EXCLUDED UNDER APPLICABLE CONSUMER LAW.
22.Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE, OUR AFFILIATES, OR OUR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES. OUR AGGREGATE LIABILITY UNDER OR IN CONNECTION WITH THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO US FOR THE SERVICES IN THE SIX MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) NOK 50,000. NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT BE LAWFULLY EXCLUDED.
23.Indemnification
You agree to defend, indemnify, and hold harmless PostFly, its affiliates, and their officers, employees, and agents from any claim, demand, loss, or expense (including reasonable legal fees) arising out of or related to: (a) your User Content; (b) your use of the Services; (c) your breach of these Terms; or (d) your violation of applicable law or the rights of a third party.
24.User data
While we take reasonable steps to maintain backups of data submitted through the Services, you are solely responsible for data you transmit or that relates to any activity you conduct through the Services. You agree that we shall have no liability to you for any loss or corruption of such data, and you waive any right of action against us arising from such loss or corruption. Further detail on data handling appears in the Privacy Policy.
25.Electronic communications
Using the Services, receiving emails from us, or completing on-site forms constitutes electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.
26.Miscellaneous
These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and us regarding the Services. If any provision is found unenforceable, the remaining provisions remain in full effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our written consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
27.Contact
Questions about these Terms can be sent to legal@postfly.no.